compare Email & CRM providers

SharpSpring
VS
SugarCRM

SharpSpring

Who is this software for?

SharpSpring is ideal for marketing agencies and SMBs

Pros

  • 1/10th the cost of comparable platforms
  • Month-to-month contracts - no long term commitment
  • Agencies features: special pricing model, rebrandable platform, single sign-on, easy client management.

Cons

  • Relatively expensive
  • No SEO recommendations for blogs

Screenshot

Pricing

For 2.5k contacts $600 / month
For 10k contacts $600 / month
For 25k contacts Contact sales
For 100k contacts Contact sales
Full feature pricing $400 / month
Starting price $400 / month
Setup fee $1,800
Starting # of users 1 User
Cost per extra user Free
Refund policy No refunds
Free demo

Rating

Overall rating
Ease of use
Value for money
Form templates
Customer support
   

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predicitve analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

 
Leadformly integration
Outlook integration
Gmail integration
Salesforce integration
SAP integration
Oracle integration
Netsuite integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration
# of integrations 1000+

General information

HQ location United States
Support https://sharpspring.com/customer-support/
Founded in 2011
Website Visit Website

About SharpSpring

SharpSpring is a cloud-based marketing automation provider offering a next-generation marketing automation solution rivaling the industries top platforms in terms of features, functionality and performance. SharpSpring is one of the most flexible platforms on the market, offering native or 3rd party CRM integration, fully integrated call tracking, universal CMS compatibility, in addition to integration with hundreds of applications. With SharpSpring, see every lead that comes in, whether by phone or form, and compare all data side by side to get a full picture of end-to-end ROI. SharpSpring also offers unlimited support, and a super-responsive development team, and rock-solid email deliverability. SharpSpring is usually less than 1/3 the cost of other competitors, yet powerful enough to be trusted by hundreds of agencies and thousands of businesses around the world.

SugarCRM

Who is this software for?

SugarCRM is ideal for freelancers, small to mid sized businesses, large enterprises, non profit organisations and public administrations

Pros

  • Ability to quickly scale to suit any sized business
  • Ability to self host and keep data on your own servers
  • Ability to customize the platform to suit any business

Cons

  • Limited functionality of reporting dashboard makes creating custom reports time consuming
  • Minimum 1 year commitment required
  • Customizing it to suit your needs can be time consuming and expensive

Screenshot

Pricing

For 2.5k contacts $400 / month
For 10k contacts $400 / month
For 25k contacts Contact sales
For 100k contacts Contact sales
Full feature pricing $1,500 / month
Starting price $400 / month
Setup fee None
Starting # of users 10 Users
Cost per extra user Yes
Refund policy No refunds
Free demo

Rating

Overall rating
Ease of use
Value for money
Form templates
Customer support
   

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predicitve analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

 
Leadformly integration
Outlook integration
Gmail integration
Salesforce integration
SAP integration
Oracle integration
Netsuite integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration
# of integrations 1000+

General information

HQ location United States
Support http://support.sugarcrm.com/
Founded in 2004
Website Visit Website

About SugarCRM

While the company's brand of "Commercial Open Source" sounds a bit like an oxymoron, SugarCRM's business model pursues a symbiotic relationship between maintaining a viable company and delivering customer benefits attributable to open source software solutions. SugarCRM has a two-tiered business model‰ÛÓthe company gives away the basic open source customer relationship management software application, and sells four progressively richer commercial versions which include proprietary code and more advanced feature sets such as integration to Microsoft Outlook, support for MS SQL or Oracle databases, disconnected mobile support, customer self service, reporting and system integration capabilities for companies wanting to achieve full CRM software potential.

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