Sharpspring

Our Thoughts on SharpSpring

Sharpspring are best known as ‘the marketing automation tool for agencies’.

While their solution is also used by thousands of businesses, they excel in providing a great product that agencies can offer to their clients. The Sharpspring platform is fully rebrandable, and offers lots of features needed to manage multiple clients under one piece of software.

The platform itself includes behavioural-based email automation, site tracking, a built-in CRM system (although you can also integrate with over 700+ third-party tools & CRMs via their Zapier integration), and much more.

One area where Sharpspring are above and beyond other tools is with landing pages. While many marketing automation tools provide a landing page builder, they’re usually buggy after-thoughts. Sharpspring provide beautiful landing page templates designed to convert.

Sharpspring are not the cheapest marketing automation tool on the market, but you do get what you pay for. If you’re comparing mid/high-end tools like Pardot and Marketo we’d highly recommend adding Sharpspring to your list of considerations.

You can arrange a free demo here.

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SharpSpring User Reviews

Review 0
8 Users (8 votes)
Overall
Ease of Use
Customer Support

SharpSpring's Pros and Cons

Overall, SharpSpring is a very good piece of software with only a small number of flaws. It has one of the best user interfaces for building automation campaigns, making it easy and enjoyable to use.

Pros

  • Cost effective – Compared to similar tools at this level, Sharpspring is 3-10X less expensive than other tools like Pardot or Marketo.
  • Month-to-month contracts – With Sharpspring there are no long-term contracts or expensive transfer fees. If you want to switch providers, you just need to provide 30 days notice.
  • Ideal for agencies – Sharpspring is particularly well-known for its offering to agencies. Their platform is fully rebrandable, and includes special pricing and user management features designed for agencies.

 

SharpSpring Integrations

Sharpspring integrates with over 700 third-party services via a Zapier integration.

  • CRM
  • Email
  • eCommerce
  • Accounting
  • Analytics
  • Salesforce
  • SugarCRM
  • Pipedrive
  • BaseCRM
  • Nimble
  • ZohoCRM
  • Highrise
  • ActiveCampaign
  • Mailchimp
  • GetResponse
  • Aweber
  • Sendgrid
  • Mandrill
  • ConstantContact
  • Campaign Monitor
  • WooCommerce
  • Shopify
  • Magento
  • BigCommerce
  • 3Dcart
  • E-Junkie
  • Xero
  • Quickbooks
  • Freshbooks
  • Quoteroller
  • FreeAgent
  • Geckoboard
  • Cyfe
  • Google Analytics

User Interface Screenshots

SharpSpring's Pricing

1,500 contacts

from
$450 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

10,000 contacts

from
$650 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

20,000 contacts

from
$875 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

SharpSpring User Reviews

Write your review


Just an Awesome Marketing Automation Tool
We used SharpSpring on a daily basis, we use it to do inbound marketing, finding lead prospects and lead nurturing. We have been using it on a few clients and it has been phenomenal, we are able to provide them with quality leads, drive sales in a more efficient manner, it's a great tool for marketing automation.
We had an ROI in less than 6 months
We reduce man-hours by using all the automation features, that way you can program post and mailings.
We were able to convert more quality leads than before. We use it on our company too and it has made a huge impact on revenue.
No commitment or contract, the user interface is a key point that made us choose them.
We choose it for its flexibility and competitive price. We use it for lead nurturing, referrals, social marketing, and website visitor tracking. The feature customization has given us a lot of automation possibilities.
User ID is one of the best features of this software, it gives a full track of leads, that makes it really easy to provide the lead with the proper information at the right time. The synchronization with Analytics and Adwords make a wonderful add on to keep track of reports and to know the effectiveness of your campaign. It also helps us to know the interaction of the sales team with the clients. It's an amazing tool.
12th February 2019, 3:48 pm
Overall10
Ease of Use10
Customer Support10
0
0
Great tools for a great price
We've been using and implementing SharpSpring for ourselves (marketing agency) and some of our clients for more then 2 years now. It has brought the agency to a new level and it allows us to compete with HubSpot that asks the price of a Rolls Royce where most marketing managers don't have the time to spend on all the features. In that case, the better choice is the rational one: a tool that has enough under the hood to get things done!
22nd January 2019, 7:51 pm
Overall10
Ease of Use10
Customer Support8.5
0
0
The best Marketing Automation I've used
For us is a very firendly tool, intuitive, and great in most aspects.
Works very well for us, helping the Inbound team to accomplish many goals with its automation tools, the User ID help us comprehend and to know the stage in which a potential client is, providing us the opportunity to nurture our potential lead with the right information at the right time.
19th January 2019, 5:06 am
Overall10
Ease of Use9.5
Customer Support10
0
0
Great, customer focused, company that gives a great amount of features for the cost
SharpSpring is great for marketing agencies and partners. They have a great multi-account structure and are always listening to, and releasing features and updates for their agencies and clients. I could see how it would be good for an individual company, though slightly more expensive.

They are a little more out of the box than Pardot or Marketo so they have a little less customization but they are also cheaper.

You can use the out of the box features or integrate it as much as you like using the native Salesforce integration or through the API.

I recommend.
17th January 2019, 6:32 pm
Overall10
Ease of Use9
Customer Support10
0
0
We are an IT Company with 1000+ employees, Many issues when we started to use it........i think we don't go much long with this tool. I would suggest go for some established products eventhough they are costly
Lets go one by one:
Sales or crm:Cannot create Different sales teams, hierarchy or based on country: we are across the globe, as there is no such feature to create different team and hierarchy its really embarrassing and our sales managers are saying we don't use this tool, they might have given team creation and privacy of the teams leads
Accounts: this is really funny, every one can access all the accounts and even they can go and edit contacts of those accounts
Email sync: this is so funny, some emails gets synced and some don't.......you need to go to support team always and circle back every time
Visitor ID: This really sucks, they cant ban ISP's from their side, no country wise traffic, this is really a useless feature

Marketing: Forms: this feature is a really a headache, as we need to go to each form and enter the different embeded code, I have 800 pages with form, with 40 unique forms, they says i need to go to each form and paste a different unique code on each form and each link(don't you think thats a obstacle in using this product)
Emails template: the funny thing is they gave a default background that doesn't highlight hyperlinks, are a natural look as if sent by a individual, with these default settings your end user can easily find its bulk campaign and spam
Blogs,media,landing pages--------------leave them they are no use
Analytics: this is one more waste feature, eventhough you link this with your adwords/analytics it doesn't show most of the info

Lists are built dynamically, content calendar is handy, support is good but not on all issues, that's all i can see
5th November 2018, 9:31 pm
Overall1
Ease of Use2
Customer Support3.5
0
0
This product is worthless
After being an agency partner for 2+ years, our company has yet to make a dime off of this investment.

First of all, the training they "supply" is almost non-existent. When we first became a partner, we had a couple of calls but then, nothing. There were many "learning pains" that we endured with SharpSpring even so much so as, demos I do with clients being times that "sharpspring is down."

It is very difficult to sell a product that does not work when you are trying to show clients the power of the system.

We also had a MAJOR real estate brokerage use the site for recruiting and, when messages were not being sent as they were scheduled to send, the client left our company and the SS product.

The platform is over priced and does not provide the support you would expect from a company as such.

Rick, the CEO, is a charmer in person but flakes out when clients/partners have real issues. Instead he introduces you to other people on his team that give you the run around about things that were never a part of the initial agreement.

SharpSpring has cost us as a business for our choice to invest in them. Had we gone with a platform that actually worked when it was needed and had the kind of training for us that they should have, we would be way ahead of the game. Instead, we are starting fresh with a new company that will hopefully fulfill their part in our agreement.

I would never recommend this product to anyone that is looking for an automation system.
3rd April 2018, 8:47 pm
Overall0.5
Ease of Use6
Customer Support1
12
17
Ease of use wins the deal
We needed an marketing automation platform and a CRM system. We knew nothing about digital marketing and had a lot of experience with CRM systems. Never have I seen such and easy to configure and administer CRM in my career. It's helped us get control of our pipeline. Get follow up tasks out of people heads and email. However, the biggest benefit is the visibility to provides our leadership team to the forecast. We're know making data-driven decisions, not best guesses.
8th February 2018, 6:23 pm
Overall10
Ease of Use10
Customer Support10
1
5
The CRM Slam Dunk
I've been using SharpSpring for a little over 2 years now. We are a marketing agency with a staff of 40+ and SharpSpring has given us the ability to manage and monitor our leads, pipeline, and sales activity flawlessly.

They are constantly working to bring in new features to the platform and enhance current features, which makes for a great user experience. The marketing automation tools have brought more of an ROI than practically any software we've ever used and that's not even our favorite thing about SharpSpring!

Great customer service and an even better software.
30th January 2018, 11:19 pm
Overall10
Ease of Use10
Customer Support10
29
25
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Alternatives to SharpSpring

Marketo is a suitable automation tool for mid-market B2B and B2C marketers. While more expensive than Sharpspring (their pricing starts at $895/month), their platform is worth considering if Sharpspring isn’t a good fit.

Infusionsoft is a popular alternative to SharpSpring, as their features and target audience are relatively similar. Infusionsoft is particularly good for small businesses with 2 – 100 staff members.

Hubspot are the most popular marketing automation tool for small businesses. While their product is excellent, you do need to be aware of price creep, as Hubspot’s pricing gets expensive as you require additional contacts.

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