Sharpspring

Our Thoughts on SharpSpring

Sharpspring are best known as ‘the marketing automation tool for agencies’.

While their solution is also used by thousands of businesses, they excel in providing a great product that agencies can offer to their clients. The Sharpspring platform is fully rebrandable, and offers lots of features needed to manage multiple clients under one piece of software.

The platform itself includes behavioural-based email automation, site tracking, a built-in CRM system (although you can also integrate with over 700+ third-party tools & CRMs via their Zapier integration), and much more.

One area where Sharpspring are above and beyond other tools is with landing pages. While many marketing automation tools provide a landing page builder, they’re usually buggy after-thoughts. Sharpspring provide beautiful landing page templates designed to convert.

Sharpspring are not the cheapest marketing automation tool on the market, but you do get what you pay for. If you’re comparing mid/high-end tools like Pardot and Marketo we’d highly recommend adding Sharpspring to your list of considerations.

You can arrange a free demo here.

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SharpSpring User Reviews

Review 0
7.5 Users (3 votes)
Overall
Ease of Use
Customer Support

SharpSpring's Pros and Cons

Overall, SharpSpring is a very good piece of software with only a small number of flaws. It has one of the best user interfaces for building automation campaigns, making it easy and enjoyable to use.

Pros

  • Cost effective – Compared to similar tools at this level, Sharpspring is 3-10X less expensive than other tools like Pardot or Marketo.
  • Month-to-month contracts – With Sharpspring there are no long-term contracts or expensive transfer fees. If you want to switch providers, you just need to provide 30 days notice.
  • Ideal for agencies – Sharpspring is particularly well-known for its offering to agencies. Their platform is fully rebrandable, and includes special pricing and user management features designed for agencies.

 

SharpSpring Integrations

Sharpspring integrates with over 700 third-party services via a Zapier integration.

  • CRM
  • Email
  • eCommerce
  • Accounting
  • Analytics
  • Salesforce
  • SugarCRM
  • Pipedrive
  • BaseCRM
  • Nimble
  • ZohoCRM
  • Highrise
  • ActiveCampaign
  • Mailchimp
  • GetResponse
  • Aweber
  • Sendgrid
  • Mandrill
  • ConstantContact
  • Campaign Monitor
  • WooCommerce
  • Shopify
  • Magento
  • BigCommerce
  • 3Dcart
  • E-Junkie
  • Xero
  • Quickbooks
  • Freshbooks
  • Quoteroller
  • FreeAgent
  • Geckoboard
  • Cyfe
  • Google Analytics

User Interface Screenshots

SharpSpring's Pricing

1,500 contacts

from
$450 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

10,000 contacts

from
$650 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

20,000 contacts

from
$875 /mo
  • Unlimited users
  • Unlimited support
  • Full marketing automation
  • Behaviour-based email
  • Landing pages
  • Campaign tracking
  • Blog builder
  • CRM & sales automation
  • Reporting & analytics
  • Forms

Go To Demo

SharpSpring User Reviews

Write your review


This product is worthless
After being an agency partner for 2+ years, our company has yet to make a dime off of this investment.

First of all, the training they "supply" is almost non-existent. When we first became a partner, we had a couple of calls but then, nothing. There were many "learning pains" that we endured with SharpSpring even so much so as, demos I do with clients being times that "sharpspring is down."

It is very difficult to sell a product that does not work when you are trying to show clients the power of the system.

We also had a MAJOR real estate brokerage use the site for recruiting and, when messages were not being sent as they were scheduled to send, the client left our company and the SS product.

The platform is over priced and does not provide the support you would expect from a company as such.

Rick, the CEO, is a charmer in person but flakes out when clients/partners have real issues. Instead he introduces you to other people on his team that give you the run around about things that were never a part of the initial agreement.

SharpSpring has cost us as a business for our choice to invest in them. Had we gone with a platform that actually worked when it was needed and had the kind of training for us that they should have, we would be way ahead of the game. Instead, we are starting fresh with a new company that will hopefully fulfill their part in our agreement.

I would never recommend this product to anyone that is looking for an automation system.
3rd April 2018, 8:47 pm
Overall0.5
Ease of Use6
Customer Support1
0
0
Ease of use wins the deal
We needed an marketing automation platform and a CRM system. We knew nothing about digital marketing and had a lot of experience with CRM systems. Never have I seen such and easy to configure and administer CRM in my career. It's helped us get control of our pipeline. Get follow up tasks out of people heads and email. However, the biggest benefit is the visibility to provides our leadership team to the forecast. We're know making data-driven decisions, not best guesses.
8th February 2018, 6:23 pm
Overall10
Ease of Use10
Customer Support10
0
0
The CRM Slam Dunk
I've been using SharpSpring for a little over 2 years now. We are a marketing agency with a staff of 40+ and SharpSpring has given us the ability to manage and monitor our leads, pipeline, and sales activity flawlessly.

They are constantly working to bring in new features to the platform and enhance current features, which makes for a great user experience. The marketing automation tools have brought more of an ROI than practically any software we've ever used and that's not even our favorite thing about SharpSpring!

Great customer service and an even better software.
30th January 2018, 11:19 pm
Overall10
Ease of Use10
Customer Support10
21
14

Alternatives to SharpSpring

Marketo is a suitable automation tool for mid-market B2B and B2C marketers. While more expensive than Sharpspring (their pricing starts at $895/month), their platform is worth considering if Sharpspring isn’t a good fit.

Infusionsoft is a popular alternative to SharpSpring, as their features and target audience are relatively similar. Infusionsoft is particularly good for small businesses with 2 – 100 staff members.

Hubspot are the most popular marketing automation tool for small businesses. While their product is excellent, you do need to be aware of price creep, as Hubspot’s pricing gets expensive as you require additional contacts.

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